Your metrics dashboard is screaming. Latency on the payment processing node has spiked to 5000ms. Memory usage is climbing vertically. The logs are paradoxically silent. You know a GenServer is stuck, or a message queue is overflowing, but you don't know which one. In most runtimes, your only move is to capture a heap dump and restart the service, severing active connections and losing in-flight state. The BEAM (Erlang VM) is different. It was designed for systems that cannot go down. You can surgically attach a remote shell to the running cluster, identify the rogue process, inspect its internal state, and even trace function calls in real-time—all without stopping the world. Here is how to safely diagnose a zombie process in a high-throughput production environment. The Root Cause: Mailboxes and Reductions To fix a stuck BEAM node, you must understand how it breaks. Mailbox Overflow: Every process (Actor) has a mailbox. If a GenServer receives cast ...
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